Help / FAQs - Vietnamese Dating Site

VietSingle would like to thank you for visiting and using this Vietnamese dating site to find friends, pen pals, love and even marriage. We are Vietnamese people so we know exactly what Vietnamese singles like and need in a man or woman. If you have any question, please contact us by phone on Zalo

If you need help to find a good single or divorced woman in Vietnam, then contact us directly by using the contact us form at the bottom. Please mention about you and what type of woman you are looking for on the message. Thanks!
Zalo telephone number: 0908731434 (if you're not in Vietnam, please add 011-84-908731434) to find us on zalo.

Then, send us a message. Note that time in Vietnam is different from the US, Australia or Canada.

You can also submit a form from this contact us link to contact our team from America.

Before contacting us, please view all questions and answers below.

If you have found your lover or husband/wife from this Vietnamese dating site and want to share with us, then please contact us. We're happy to hear your love story.

How do I sign up a profile?

=>You just click on this link here or click on our logo go get to homepage, fill out the registration form and all required information. In Telephone field, you can enter your telephone (ONLY upgraded members can view your telephone). If you don't feel comfortable with it, then enter ***.

How come I login?

=> Click on Login, fill out your username and password. In case you don't remember your password, you can reset it. Then you will receive an email to reset your password.

How do I cancel my account?

=> Login, click on Setting by cursor on button on the right, click Cancel Account.

I have email but don't remember my Username?

=> You can use your email to login.

I logged on but can't send a message

=> Please upgrade to send a message

Can I write email / telephone in my profile?

=> In Telephone field, only upgraded members can see your phone number. You're not allowed to write email or telephone in your profile subject. Only you can write it in Telephone field.

How do I edit my profile?

=> Login. Click on My profile, Edit.

How do I change my email?

=> Login. Click on button on right. Setting, Change email.

How do I view my messages?

=> Click on Mailbox icon to read it.

Are my messages stored privately? Can anyone see them?

=> Only you can see the message. Of course, and Administrators.

How many messages can I send daily?

=> Upgraded members can send unlimited messages daily.

Can regular users read, send or reply messages?

=> Regular users can read and reply messages. But not send.

How do I find a perfect matchmaking singles?

=> Go to Search, click on Matchmaking

New Album - what can I write on Title and Description?

=> You can write any words relate to that picture

Billing Questions:

Is my account secured when transferring money by VISa/Master Card/Checking account?

=> We use popular Gateways Paypal and Stripe in America so your account is secured.

Do I pay extra fee when transferring money?

=> No

If you have any more question, then please post it below.

Good luck and have a nice day!

User

Hơw I can change my email and my user name ? Thanks

User

If I'm texting a woman on this site and she lives or resides in U.S. is my phone bill charged long distance?

User

How can Em make payment on the web dating site, tried to make payment but not working, brings error after putting my card information.

User

Hello!
I couldn't get any response when I pushed the file button so I could access my pictures or photo gallery
So I don't have a photo or photos to show the ladies

User

I forgot about text messages only 3 times ,.....how can I do to fit that problem .

User

I like this Vietnamese dating site. It is much cheaper than Vietnam cupid or other Asian dating sites. I wish I could find a good Western gentleman from this dating service hiiii.

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